With the onset of new digital technology, the world has become a smaller place with websites like Travelocity and Orbitz popping up on the Web. These travel web sites have been very successful at facilitating travelers to book their own airline and hotel reservations online. So with this huge push from the internet to take over the travel industry, one has to ask, “Are travel agents obsolete?”
If you have browsed some of these travel sites, you have observed that they are amazing in the diversity of travel options that they make available. And it is impossible to deny that many thousands of people have taken advantage of these services. As a business traveler, however, your needs are somewhat different than the typical airline passenger.
There are some very specific services that a living and breathing travel agent can provide that simply cannot be replicated by an automated web site like Travelocity or Orbitz. Some of those services that a seasoned business traveler would be hard pressed to live without include…
* Focus. You as a business traveler are not arranging this trip for entertainment. You have specific business objectives in mind. So if you must take time away from preparation for your business task to worry about travel itineraries, hotel and rental car reservations and the like, that is time that you are not being productive for your business. If you can call a talented travel agent who knows your travel profile well and delegate those arrangements to that agent, they do their job in finding just the right accommodations for you and you are freed to do what you do best, focus on your business and the upcoming business trip.
* Economy. It is difficult to find that balance between finding the accommodations that fit the demanding schedule of a businessperson on the road and is respectful of the companies travel budget as well. If you use an automated online travel service, you may have to sacrifice convenience, schedule or location for economy. A good travel agent will work hard to get you the right itinerary while getting as close the corporate travel cost restrictions as possible. And they will do it without taking up a lot of your time.
* Back up. You don’t need help if your trip goes completely as planned. But if you encounter problems on the road, you can find yourself in need or rescheduling flights and finding new accommodations to work around canceled flights, weather issues or other unexpected interruptions to your plans. These travel disasters are not mindful of your tight deadlines to meet your business goals. But if you have a travel agent who is dedicated to providing you service, he or she can find those alternative routes and resources to do all they can to get you to your destination so you can conduct your business on time.
* That personal touch. You may have travel preferences that you want to achieve with each trip you take. A travel agent has your profile and your travel history so they can do what they can to accommodate your preferences. But moreover, if you have specific special needs such as a diet limitation or a need for accommodation due to a disability, it will be a travel agent that sees to it that your needs are provided for and you are well taken care of on the road.
* Complications. If your travel itinerary involves making connections with other business partners who are traveling from diverse offices, complex travel schedules and itinerary challenges that just cannot be described to the generic screens of an online travel service, you can explain these complications to your travel agent and they can work with other travel agents working to organize the meeting and see to it that your itinerary meets your requirements.
While the online travel services do provide a valuable and affordable alternative to the general traveling public, it is easy to notice their limitations if you are trying to book a trip that is tricky or if you have specific needs that the screens do not anticipate. Human travel agents still do have a place in the world of travel and they will help you plan, budget and book the trip that meets your travel needs and purpose.
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Showing posts with label travel. Show all posts
Showing posts with label travel. Show all posts
Thursday, 24 May 2012
Wednesday, 23 May 2012
Making your business portable - Don’t fall for Travel Anxiety.
Do not fall for the old anxiety of forgetting to turn off the oven that arises while you are traveling. While that is a domestic story, there is just as much or more anxiety that can go into getting on the road for a business purpose as there is for private travel. The details that must be taken care of to put a business trip on the road can be overwhelming.
It is easy to develop an anxiety complex when going on a business trip and get to where you are in a constant state of stress and worry that you have forgotten something or that there is an important detail that was left undone before you left. This stress anxiety can be destructive to your business goals for the trip. So you need some basic concepts that you can go back to just before the business trips gets underway and as you get on the road so you have some ammunition to combat travel anxiety en route.
* Call in the troops. One big way to stop travel anxiety in its tracks is to utilize your business partners to help you prepare for the trip. It is likely that a number of people in your chain of command or in your department have a vested interest in seeing the trip you are setting out to accomplish is a success. Use their help to plan the trip and to develop detailed check lists of what has to happen before you leave and what has to go with you. Then on the day before you depart, meet with those associates and review those lists. As you check off each thing, insist that your associate initial the list to validate that the detail was taken care of. Then take the list with you. By consulting it often, you can calm yourself that you did take care of all the details along the way.
* Did you forget your head? Ok so you have a good system in to make sure all of your business needs are covered, the next level of anxiety comes when you are sitting on the airplane and you wonder if you packed everything you need for travel personally. There are a couple of antidotes to this type of travel anxiety. First of all, use a similar check list system to assure you have what you need on the flight. You can develop a travel check list that you maintain and update from business trip to business trip. As you use that list each trip, you will discover any missing items or things to do and update the list. And by checking each need off as you take care of it before you travel, you can calm that nervous system of yours that you have done everything so its time to relax.
* What do you really need after all? Second of all, if that check list system has dozens of items and issues on it, much of that can be eliminated by that simple question. The truth is there is very little you really need that you cannot get there if you forgot something at home. You must have your airline tickets, your driver’s license and credit card and any special medication that cannot be found at your destination. If you have plenty of credit, there really is little else you cannot buy at your destination point if you forgot something or other. Comfort yourself that the trip won’t grind to a halt if you forgot something.
* But what if? That question literally can drive you insane. If you let yourself start thinking about whether the plane will crash or if your dog dies while you are away or the hundred of other “what ifs” that might happen, you will turn into a ball of anxiety before the first flight is done. So the answer to “but what if?” is “that has not happened so far and the odds it will happen this time are remote.” Use some logic and adult thinking to combat emotional urge to worry.
The urge to worry is natural in all of us. It’s part of your urgent desire to do well on the road. But be sure you take time out on the road to relax to help make your business trip a success.
It is easy to develop an anxiety complex when going on a business trip and get to where you are in a constant state of stress and worry that you have forgotten something or that there is an important detail that was left undone before you left. This stress anxiety can be destructive to your business goals for the trip. So you need some basic concepts that you can go back to just before the business trips gets underway and as you get on the road so you have some ammunition to combat travel anxiety en route.
* Call in the troops. One big way to stop travel anxiety in its tracks is to utilize your business partners to help you prepare for the trip. It is likely that a number of people in your chain of command or in your department have a vested interest in seeing the trip you are setting out to accomplish is a success. Use their help to plan the trip and to develop detailed check lists of what has to happen before you leave and what has to go with you. Then on the day before you depart, meet with those associates and review those lists. As you check off each thing, insist that your associate initial the list to validate that the detail was taken care of. Then take the list with you. By consulting it often, you can calm yourself that you did take care of all the details along the way.
* Did you forget your head? Ok so you have a good system in to make sure all of your business needs are covered, the next level of anxiety comes when you are sitting on the airplane and you wonder if you packed everything you need for travel personally. There are a couple of antidotes to this type of travel anxiety. First of all, use a similar check list system to assure you have what you need on the flight. You can develop a travel check list that you maintain and update from business trip to business trip. As you use that list each trip, you will discover any missing items or things to do and update the list. And by checking each need off as you take care of it before you travel, you can calm that nervous system of yours that you have done everything so its time to relax.
* What do you really need after all? Second of all, if that check list system has dozens of items and issues on it, much of that can be eliminated by that simple question. The truth is there is very little you really need that you cannot get there if you forgot something at home. You must have your airline tickets, your driver’s license and credit card and any special medication that cannot be found at your destination. If you have plenty of credit, there really is little else you cannot buy at your destination point if you forgot something or other. Comfort yourself that the trip won’t grind to a halt if you forgot something.
* But what if? That question literally can drive you insane. If you let yourself start thinking about whether the plane will crash or if your dog dies while you are away or the hundred of other “what ifs” that might happen, you will turn into a ball of anxiety before the first flight is done. So the answer to “but what if?” is “that has not happened so far and the odds it will happen this time are remote.” Use some logic and adult thinking to combat emotional urge to worry.
The urge to worry is natural in all of us. It’s part of your urgent desire to do well on the road. But be sure you take time out on the road to relax to help make your business trip a success.
Tuesday, 22 May 2012
Make your business portable - Corporate Travel Policies should Benefit All.
It can be untrue that employees are unhappy with company policy for corporate travel. The truth is, employees like to know what is expected of them and how to comply with a corporate policy as long as that policy is fair and give them the ability to what they need to do on the road. So a well thought out corporate travel policy is a benefit to the company and the business traveler alike.
If it has been given to you to put together a corporate travel policy, your mission from the stand point of the company is to develop a policy that standardizes business expenses, eliminates waste and excess on the road and puts some controls around that part of the business expense picture. So there are some definite focus areas you should include in the stated corporate policy including…
* Reservations. If you utilize a travel agent that is looking for the best deal for the company. The best rates can be identified and taken advantage off but only while making sure the business traveler’s needs to meet the business objective of the trip are satisfied. Requiring that employees utilize the corporate travel agent again is not harsh and it clarifies for the employee how to handle the situation.
* Use of credit. It is a bit of effort and expense to set up corporate credit cards that you can require your traveling employees to use. But by trapping expenses to the corporate account, you can get a record of a good percentage of the business expenses that the employee is incurring. Many of the expenses of travel such as airline and hotel can be direct billed back to the company thus taking both the hassle and the opportunity for creativity out of the hands of the business traveler.
* Travel rewards. If you have your corporate travel coordinated by an internal or external travel agency, corporate accounts with the major airlines can be established so the frequent flyer miles can be collected by the business. As such the business can redeem those miles and realize those benefits as a significant discount on the travel that must be paid for.
* Daily limits. Your corporate travel policy must communicate clearly to the traveling employee what their limits are for hotel, rental car and meals on the road. You want to head off before it starts any tendency by the employee to go to expensive restaurants and see the business trip as some form of all expenses paid vacation. But you also must allow for some leverage for the employee to eat well while traveling. This part of the policy should be reviewed annually to update to current costs.
* Reporting. One of the chief complaints employees have about corporate travel policies are that the expense reporting system is cryptic and hard to fill out. You will give the employee a standardized form that each traveler in the company must fill out to get reimbursed for expenses while traveling. But review these forms and even design your own so the format is understandable and you have categories to cover all types of expenses the employee might encounter.
Along with these general categories, your corporate travel policies should include some leverage for employees who are faced with exceptional situations. Room and food expenses can vary widely depending on where the employee must travel. So you don’t want to set the hotel limit to $125 per night because it is reasonable to stay in a comfortable hotel for that rate in Lincoln Nebraska but enforce that same limitation for an employee who must do business in New York City.
If you create good general policies to cover your employees while they are on the road, there is a win win situation for you and your employees, and there will be a productive outcome that is cost-effective for the company overall.
If it has been given to you to put together a corporate travel policy, your mission from the stand point of the company is to develop a policy that standardizes business expenses, eliminates waste and excess on the road and puts some controls around that part of the business expense picture. So there are some definite focus areas you should include in the stated corporate policy including…
* Reservations. If you utilize a travel agent that is looking for the best deal for the company. The best rates can be identified and taken advantage off but only while making sure the business traveler’s needs to meet the business objective of the trip are satisfied. Requiring that employees utilize the corporate travel agent again is not harsh and it clarifies for the employee how to handle the situation.
* Use of credit. It is a bit of effort and expense to set up corporate credit cards that you can require your traveling employees to use. But by trapping expenses to the corporate account, you can get a record of a good percentage of the business expenses that the employee is incurring. Many of the expenses of travel such as airline and hotel can be direct billed back to the company thus taking both the hassle and the opportunity for creativity out of the hands of the business traveler.
* Travel rewards. If you have your corporate travel coordinated by an internal or external travel agency, corporate accounts with the major airlines can be established so the frequent flyer miles can be collected by the business. As such the business can redeem those miles and realize those benefits as a significant discount on the travel that must be paid for.
* Daily limits. Your corporate travel policy must communicate clearly to the traveling employee what their limits are for hotel, rental car and meals on the road. You want to head off before it starts any tendency by the employee to go to expensive restaurants and see the business trip as some form of all expenses paid vacation. But you also must allow for some leverage for the employee to eat well while traveling. This part of the policy should be reviewed annually to update to current costs.
* Reporting. One of the chief complaints employees have about corporate travel policies are that the expense reporting system is cryptic and hard to fill out. You will give the employee a standardized form that each traveler in the company must fill out to get reimbursed for expenses while traveling. But review these forms and even design your own so the format is understandable and you have categories to cover all types of expenses the employee might encounter.
Along with these general categories, your corporate travel policies should include some leverage for employees who are faced with exceptional situations. Room and food expenses can vary widely depending on where the employee must travel. So you don’t want to set the hotel limit to $125 per night because it is reasonable to stay in a comfortable hotel for that rate in Lincoln Nebraska but enforce that same limitation for an employee who must do business in New York City.
If you create good general policies to cover your employees while they are on the road, there is a win win situation for you and your employees, and there will be a productive outcome that is cost-effective for the company overall.
Monday, 21 May 2012
Make your business portable - Business Trips are a Company Expense.
One of the perks of traveling for business is that your company picks up the tab for almost everything. Since you are on bona fide business for the sake of your business, being reimbursed for the costs of the trip is routine in the business world. Now we don’t want to abuse the expense account but if you live in a reasonable fashion on the road, you can get reimbursement for most expenses of the trip.
But problem about getting reimbursed for your business travel expenses is that you have to file a report when you get back. While it seems like a nuisance, you cannot expect the company to reimburse you for expenses if you don’t know what they are. But this calls for a certain amount of discipline on the road so you have some documentation as you travel that you can use to compile that expense report when you return. There are some things you can do to make this process of managing that expense report less of a headache.
For starters, before you leave, make sure you are very aware of the company’s expense policy and what is covered and what is not. Some companies use a per diem system which means that the company may allocate you a set amount each day for room and board and anything you spend above that is an expense you will cover. If your company uses the per diem system, make sure you know it well so you know what you can expense before you run up the charge.
Keeping track of businesses expenses on a busy trip may become a nuisance as you travel. But you don’t want to get home and not be able to document the trip. The good news is there are some simple systems you can put in place that don’t take a lot of your time but will make keeping those business expenses tracked and ready to report for reimbursement when you return. They include…
* Use Credit. Your credit card statement can be a running “tale of the trip” that can serve as emergency backup should you need it.
* Receipt retention. It is easy to lose receipts if you put them in pockets with other documents or let them float loose in your briefcase. Maintain a daily envelope that you religiously put receipts into as soon as you get them. That can ride comfortably in the inside pocket of your jacket or in your briefcase so you know you have that record of your spending.
* A running log. Even if you keep receipts, you can get home and find the task of sorting through them and trying to remember details about that expense can be a challenge. Make it a daily practice to sit down at night with a small notebook and go through your receipts and make a ledger of what you spent that day and on what.
* For when you don’t get a receipt. Carry a pocket notebook and jot down when you spend cash or don’t get a receipt for an expense. Tips or snacks needed to get through the day should be recorded in this way.
* Lock those receipts down. Just as you kept your receipts secure during the day, put them someplace secure at night so they will be locked down until you return. Sealed envelopes work well for this purpose.
If you want to take the system to the next level, you can actually bring an expense report form with you and fill it out each day as you go. Then when the trip is over, you just sign it, bundle up the receipts and submit it to accounting. For an even more secure method, you can use Microsoft Excel on your laptop or a digital version of your company expense report to update each night as you move your receipts to storage for the rest of the trip.
The important thing is to develop a system that works for you without fail as you travel. Then make your dedication to that system a priority as you travel. It is not that hard to save money while traveling, it is just a matter of planning and good organization.
But problem about getting reimbursed for your business travel expenses is that you have to file a report when you get back. While it seems like a nuisance, you cannot expect the company to reimburse you for expenses if you don’t know what they are. But this calls for a certain amount of discipline on the road so you have some documentation as you travel that you can use to compile that expense report when you return. There are some things you can do to make this process of managing that expense report less of a headache.
For starters, before you leave, make sure you are very aware of the company’s expense policy and what is covered and what is not. Some companies use a per diem system which means that the company may allocate you a set amount each day for room and board and anything you spend above that is an expense you will cover. If your company uses the per diem system, make sure you know it well so you know what you can expense before you run up the charge.
Keeping track of businesses expenses on a busy trip may become a nuisance as you travel. But you don’t want to get home and not be able to document the trip. The good news is there are some simple systems you can put in place that don’t take a lot of your time but will make keeping those business expenses tracked and ready to report for reimbursement when you return. They include…
* Use Credit. Your credit card statement can be a running “tale of the trip” that can serve as emergency backup should you need it.
* Receipt retention. It is easy to lose receipts if you put them in pockets with other documents or let them float loose in your briefcase. Maintain a daily envelope that you religiously put receipts into as soon as you get them. That can ride comfortably in the inside pocket of your jacket or in your briefcase so you know you have that record of your spending.
* A running log. Even if you keep receipts, you can get home and find the task of sorting through them and trying to remember details about that expense can be a challenge. Make it a daily practice to sit down at night with a small notebook and go through your receipts and make a ledger of what you spent that day and on what.
* For when you don’t get a receipt. Carry a pocket notebook and jot down when you spend cash or don’t get a receipt for an expense. Tips or snacks needed to get through the day should be recorded in this way.
* Lock those receipts down. Just as you kept your receipts secure during the day, put them someplace secure at night so they will be locked down until you return. Sealed envelopes work well for this purpose.
If you want to take the system to the next level, you can actually bring an expense report form with you and fill it out each day as you go. Then when the trip is over, you just sign it, bundle up the receipts and submit it to accounting. For an even more secure method, you can use Microsoft Excel on your laptop or a digital version of your company expense report to update each night as you move your receipts to storage for the rest of the trip.
The important thing is to develop a system that works for you without fail as you travel. Then make your dedication to that system a priority as you travel. It is not that hard to save money while traveling, it is just a matter of planning and good organization.
Friday, 11 May 2012
Make your business portable - Doing Business in Dangerous Countries.
With the turmoil many countries of the world are in there may be times where you are faced with danger when traveling on business. But in some cases, there may be some real travel threats on your route to your business destination. This is especially true today in the age of terrorism where a trip to Europe or the Middle East can mean some very real danger may loom as you travel.
It is our job as responsible adults to think about the dangers that could happen on an upcoming business trip and assess that danger and either approach the business objective differently or prepare accordingly. The first step if you suspect that your next business trip may be hazardous either from political unrest, bad weather or other reasons, is to do an honest review of the importance of this trip. If you can accomplish he goals of the trip without putting yourself or your business associates in harms way, that would be preferable to a potential disaster on the road.
If it looks like the trip is still a go, be sure you learn all you can about your destination, recommended safety precautions and the nature of the potential danger. The US State Department keeps their web site up to date on the nature of potential security risks at http://www.travel.state.gov.
The next step for preparing for a business trip that may be hazardous is to double and triple secure your documentation. You can make copies and scanned images of your important personal documents such as your passport, visa, driver’s license and other crucial identification cards that you must have overseas. By leaving copies of these at home where a contact person can access them and uploading digital copies to a public folder that you can access anywhere you can find the internet, you give yourself a safety net should those documents disappear. Also review the status of your travel documents and get y our renewals done now if there is any chance one of them will expire as you are out on the road.
If you are traveling to one or many foreign countries, make yourself familiar with the location and phone numbers of the US embassies in those countries. By having that information on your person as you move from country to country, you are ready to move swiftly should you need to call on them to help you out of a jam.
If you do encounter trouble and require medical help, you should have on your person your crucial personal data that can be used to quickly get you help. You can print up a card with your name, names of who to contact in an emergency, blood type, medical details such as allergies that should be noted, important medicines that you may have that can help you if you are in physical need and anything else a lay person might need if you are in a far away place in critical need. For even more security that this card is able to communicate your critical data, you can have it translated into the language of the country you are visiting so there is no delay as local health or public service persons work to get you help.
The more you do to prepare for your trip, the better prepared you will be to respond to trouble or even avoid trouble entirely if it occurs. By understanding the local customs and what to do in an emergency situation overseas, you can respond calmly and quickly to crisis and secure yourself, your business associates and property early and quickly. Being prepared is always good because you never know when you may need to react quickly when traveling in foreign countries.
Making your business portable - Doing Business in Dangerous Countries.
With the turmoil many countries of the world are in there may be times where you are faced with danger when traveling on business. But in some cases, there may be some real travel threats on your route to your business destination. This is especially true today in the age of terrorism where a trip to Europe or the Middle East can mean some very real danger may loom as you travel.
It is our job as responsible adults to think about the dangers that could happen on an upcoming business trip and assess that danger and either approach the business objective differently or prepare accordingly. The first step if you suspect that your next business trip may be hazardous either from political unrest, bad weather or other reasons, is to do an honest review of the importance of this trip. If you can accomplish he goals of the trip without putting yourself or your business associates in harms way, that would be preferable to a potential disaster on the road.
If it looks like the trip is still a go, be sure you learn all you can about your destination, recommended safety precautions and the nature of the potential danger. The US State Department keeps their web site up to date on the nature of potential security risks at http://www.travel.state.gov.
The next step for preparing for a business trip that may be hazardous is to double and triple secure your documentation. You can make copies and scanned images of your important personal documents such as your passport, visa, driver’s license and other crucial identification cards that you must have overseas. By leaving copies of these at home where a contact person can access them and uploading digital copies to a public folder that you can access anywhere you can find the internet, you give yourself a safety net should those documents disappear. Also review the status of your travel documents and get y our renewals done now if there is any chance one of them will expire as you are out on the road.
If you are traveling to one or many foreign countries, make yourself familiar with the location and phone numbers of the US embassies in those countries. By having that information on your person as you move from country to country, you are ready to move swiftly should you need to call on them to help you out of a jam.
If you do encounter trouble and require medical help, you should have on your person your crucial personal data that can be used to quickly get you help. You can print up a card with your name, names of who to contact in an emergency, blood type, medical details such as allergies that should be noted, important medicines that you may have that can help you if you are in physical need and anything else a lay person might need if you are in a far away place in critical need. For even more security that this card is able to communicate your critical data, you can have it translated into the language of the country you are visiting so there is no delay as local health or public service persons work to get you help.
The more you do to prepare for your trip, the better prepared you will be to respond to trouble or even avoid trouble entirely if it occurs. By understanding the local customs and what to do in an emergency situation overseas, you can respond calmly and quickly to crisis and secure yourself, your business associates and property early and quickly. Being prepared is always good because you never know when you may need to react quickly when traveling in foreign countries.
It is our job as responsible adults to think about the dangers that could happen on an upcoming business trip and assess that danger and either approach the business objective differently or prepare accordingly. The first step if you suspect that your next business trip may be hazardous either from political unrest, bad weather or other reasons, is to do an honest review of the importance of this trip. If you can accomplish he goals of the trip without putting yourself or your business associates in harms way, that would be preferable to a potential disaster on the road.
If it looks like the trip is still a go, be sure you learn all you can about your destination, recommended safety precautions and the nature of the potential danger. The US State Department keeps their web site up to date on the nature of potential security risks at http://www.travel.state.gov.
The next step for preparing for a business trip that may be hazardous is to double and triple secure your documentation. You can make copies and scanned images of your important personal documents such as your passport, visa, driver’s license and other crucial identification cards that you must have overseas. By leaving copies of these at home where a contact person can access them and uploading digital copies to a public folder that you can access anywhere you can find the internet, you give yourself a safety net should those documents disappear. Also review the status of your travel documents and get y our renewals done now if there is any chance one of them will expire as you are out on the road.
If you are traveling to one or many foreign countries, make yourself familiar with the location and phone numbers of the US embassies in those countries. By having that information on your person as you move from country to country, you are ready to move swiftly should you need to call on them to help you out of a jam.
If you do encounter trouble and require medical help, you should have on your person your crucial personal data that can be used to quickly get you help. You can print up a card with your name, names of who to contact in an emergency, blood type, medical details such as allergies that should be noted, important medicines that you may have that can help you if you are in physical need and anything else a lay person might need if you are in a far away place in critical need. For even more security that this card is able to communicate your critical data, you can have it translated into the language of the country you are visiting so there is no delay as local health or public service persons work to get you help.
The more you do to prepare for your trip, the better prepared you will be to respond to trouble or even avoid trouble entirely if it occurs. By understanding the local customs and what to do in an emergency situation overseas, you can respond calmly and quickly to crisis and secure yourself, your business associates and property early and quickly. Being prepared is always good because you never know when you may need to react quickly when traveling in foreign countries.
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